Responsibilities:

1. Provide quick and accurate solutions to the problems from the customer involving in-depth Microsoft product knowledge while ensuring high customer satisfaction.
2. Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues.
3. Collaborate with Tech Leads and escalation resources when appropriate.Report software bugs and customer suggesttons.
4. Learn advanced technologies and deliver high-level training internally and externally.

Requirements and Skills:

1. MCSE is a pre-requisite .
2. At least 1-2 years of working experience in Active Directory Deployment and AD/Networking Management.
3. Good command of basic network protocols including DNS,DHCP,WINS,etc.
4. Experience in Exchange server preferred.
5. Have strong verbal and written technical skills and English language skill; CET-6 is necessary.
6. Work independently with minimal management supervision,full of passion.
7. B.S.degree in C.S. or E.E.or equivalent work experience.